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News

Please find below our latest news items:


Transparency data: DBS board member expenses, 2016 to 2017

2016-11-02T14:23:00+00:00

Updated: Quarter 2 data published.

You can find out about DBS board members on our website homepage


Collection: DBS Newsletters

2013-10-16T10:22:00+01:00

Updated: March 2017 newsletter added

DBS News is a quarterly newsletter for stakeholders.

If you want it emailed to you when it’s published, sign-up to our e-database and tick the ‘DBS News’ topic of interest.


Promotional material: DBS News: March 2017

2017-04-04T11:00:00+01:00

This edition includes updates on:

  • minister’s visit to DBS
  • barring police liaison
  • customer satisfaction
  • Metropolitan Police
  • workforce guidance
  • volume metrics
  • upcoming conferences DBS will be attending


News story: Positive Progress on Metropolitan Police Service Checks

2015-10-02T08:42:00+01:00

Updated: An update on improving processing times for DBS checks needing to go to the Metropolitan Police Service (MPS).

Enhanced level Disclosure and Barring Service (DBS) checks have to be reviewed by police forces as part of the disclosure service. This is built-in to the time it usually takes to process your check.

We rely on the Metropolitan Police Service (MPS) as an essential partner in processing the enhanced level element of DBS checks. MPS handle a significant proportion of the checks submitted to DBS nationally.

In October we reported that DBS were supporting MPS to work through a number of issues to enable them to reduce the backlog of applications which, in turn, were causing delays in how quickly applications were being processed.

DBS and MPS have worked hard to resolve the delays in processing checks. In recent months the MPS Disclosure Unit has seen notable progress in appointing and training new staff and increasing efficiency. This has led to improvements in both performance and output and a significant reduction in processing times.

DBS checks are not simple administrative work. Staff at the police forces are making decisions about the disclosure of information that may involve a number of different police forces. These decisions directly impact children and vulnerable adults and those who seek to work with them. For this reason, the staff require significant specialist training and supervision.

We will continue to work with MPS and monitor this situation closely. Delivering excellent customer service is one of the highest priorities for DBS and we continue to work closely with the MPS Disclosure Unit to ensure that all measures put in place continue to make a positive impact on the experience of customers. It’s important to note that Enhanced DBS Checks can be sent to any force in the country for processing and nationally we meet our target turnaround time of 8 weeks for most customers.

If you have an application in progress with the MPS, and it has reached 60 days, we may have already escalated your application on your behalf. MPS are dealing with applications in strict date order. We’re sorry for any continuing inconvenience caused while we are making every effort to improve processing times as quickly as possible.

If your application is delayed with another force you can make a request for the police to escalate your application using online tracking, or call us on 03000 200 190 and we’ll contact the police on your behalf to ask that your application is considered for prioritising


Official Statistics: DBS dataset 4: barring cases and appeals

2015-06-09T15:52:00+01:00

Updated: Data for February 2017 published.

The latest dataset for 2016 to 2017 shows on a monthly basis:

  • performance against our target of 65% of all barring cases closed in 3 months (90 calendar days)
  • performance against our target of 80% of all barring cases closed in 6 months (180 calendar days)
  • performance against our target of 91% of all barring cases closed in 12 months (360 calendar days)
  • average barring case closure timescales
  • barring referrals received
  • number of barring appeals upheld and not upheld
  • barred list numbers
  • barred list numbers by year


Official Statistics: DBS dataset 3: number and type of registered and umbrella body applications

2015-06-09T15:52:00+01:00

Updated: Latest dataset published.

The latest dataset for 2016 to 2017 shows on a monthly basis:

  • volume of registered/umbrella body applications
  • volume of all registered/umbrella bodies non volunteer applications
  • volume of all registered/umbrella bodies volunteer applications
  • volume of all registered/umbrella bodies paper applications
  • volume of all registered/umbrella bodies ebulk applications
  • volume of all registered/umbrella bodies standard applications
  • volume of all registered/umbrella bodies enhanced applications
  • volume of all welsh language applications
  • de-registered registered/umbrella bodies


Official Statistics: DBS dataset 2: response times for complaints, enquiries and disputes

2015-06-09T15:51:00+01:00

Updated: Data for February 2017 published.

The latest dataset for 2016 to 2017 shows on a monthly basis:

  • performance against our target of 97% of complaints responded to within 10 working days
  • number of complaints completed by type
  • performance against our target of 98% of enquiries responded to within 10 working days
  • number of enquiries completed by type
  • performance against our target of 98% of disputes (disclosed information) within 15 working days
  • number of disclosed information disputes which were upheld and not upheld
  • performance against our target of 97% of disputes (application details) within 10 working days
  • number of application details disputes which were upheld and not upheld
  • freedom of information response times
  • subject access response times


Official Statistics: DBS dataset 1: disclosure progress, information disclosed and update service subscriptions

2015-06-09T15:51:00+01:00

Updated: Added data for February 2017.

The latest dataset for 2016 to 2017 shows on a monthly basis:

  • performance against our internal target of 95% of all disclosures issued in 56 calendar days
  • performance against our internal target of 86 % of all applications issued in 21 calendar days
  • performance against our internal target of 82% of paper applications issued in 21 calendar days
  • performance against our internal target of 88% of ebulk applications issued in 21 calendar days
  • average turnaround times for standard and enhanced disclosures
  • number of standard and enhanced disclosures issued
  • number of disclosure applications in progress
  • percentage of disclosures issued with police national computer, approved and barred list match information
  • update service subscription figures
  • update service renewal figures
  • update services status changes
  • update service status checks
  • volume of adult first checks completed


Official Statistics: Service standards for DBS checks, referrals and barring

2014-09-23T16:06:00+01:00

Updated: Replaced 2016-2017 data sets to include February 2017.

DBS checks

We aim for:

  • 95% of all disclosures to be issued within 8 weeks from receipt
  • 0.02% or less sample check error rate for disclosure certificates (rolling 12 months)

Referrals and barring

We will aim to make sure:

  • 65% of barring cases are closed within 3 months
  • 0.5% or less sample check error rate for barring decisions (measured against rolling 12 months, available March 2016)

Police disclosure units

You can also read about how police disclosure units have performed against published service standards.


FOI release: Information about standard and enhanced disclosures: 2013 to 2015

2017-03-17T10:12:37+00:00

Response and data tables that were sent in response to a freedom of information (FOI) request about standard and enhanced disclosures submitted to the Disclosure and Barring Service between 2013 and 2015.

FOI reference: 1377